I can't find what I am looking for?
The search engine looks for exact matches for each word in the text you are searching for; the first thing to do is check that your spelling is correct (especially when searching for things like proper names).
The search offers you the option to search 'site' which will look at pages that match the search term you have entered or 'resources'. Resources will search our resources section of the website only. Often the item you are looking for can be found within 'resources' so try using this method.
Please note:
The search may not return any results for words or terms that you are entering and this could be because we do not have the pages or resources on the website. If you believe that there should be results returned please contact us at marketing@npa.co.uk.
If you are searching for medicine related information you will need to go into ‘IRIS’ the NPA’s information database and use the search inside this application.
Why do the search results include irrelevant results?
All the results that are returned by your search will contain the text you searched for somewhere in the record, for example the search will be returning results for all words you have entered; ‘responsible pharmacist’ the search will look for records containing both of these words and return all pages containing them.
You can avoid this happening by searching for an exact phrase. You can search for an exact phrase by enclosing it in double quotation marks.
For example, you might search for:
Responsible pharmacist
This search would return all the records containing the words "responsible" and "pharmacist", but not necessarily together.
If you searched for:
"responsible pharmacist"
the search would now only return records containing the exact phrase "responsible pharmacist”.